Frequently Asked Questions
What type of paper and dimensions are the cards?
You can find the full paper and size details right in each card's description on its product page.
Can I contact support with any further questions?
Absolutely! We're here to help. Submit your question on the contact page. Whether you have a question about your order, your design, or just need a little guidance, don't hesitate to reach out.
Will I get a tracking number?
Yes. We'll email you a tracking number as soon as your order ships.
How do I crop my picture into a circle?
Use this free tool: https://circlecropimage.com/
Crop your photo there, download it, then upload the result to our design tool. it only takes a minute!
How do I get a free personalized QR code
You can create one using a free QR code generator. We recommend the Shopify Free QR Code Generator. It's completely free, allows unlimited usage, and the QR codes you create will never stop working.
What's your return policy?
Unfortunately, no returns. Every card is personalized and custom made, and due to this we can not accept returns. Please double check your design before submitting your order.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I see a preview before I order?
Yes. Our design tool shows you a live, accurate preview of both the front and back of your card as you build it. What you see is what gets printed.
Can I switch the color of the card?
Yes. Every design comes with a wide range of color options to choose from. Just pick the one that fits your style.